Frequently Asked Questions

All orders are carefully prepared and dispatched within 1–3 business days. Delivery typically takes 6–10 business days, depending on your location.

Your order will usually be dispatched within 1–3 business days after confirmation.

Yes. Once your order has been dispatched, you will receive a tracking number by email.

If your purchase is not quite right for you, returns can be requested within 72 hours of delivery.

Please contact our support team with your order number and we will guide you through the return process.

Once your return has been received and inspected, your refund will be processed to your original payment method.

Each product includes a detailed size guide to help you choose the most suitable fit.

Most Alaverve pieces are designed with a flattering and comfortable fit. We recommend checking the measurements on each product page before placing your order.

If you are between sizes, we recommend choosing the larger size for added comfort and ease of movement.

To preserve the beauty and quality of your purchase, we recommend gentle washing and proper storage. Always follow the care instructions provided with each item.

Yes. Alaverve pieces are thoughtfully designed to balance elegance, comfort and versatility for modern everyday living.

Alaverve blends quiet luxury, European-inspired design and accessible elegance, creating refined womenswear that supports comfort, confidence and individuality.

We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay.

Yes. All payments are processed through secure and encrypted payment systems to help protect your information.

Yes. PayPal is available at checkout for a fast and secure payment experience.

You can contact us at contact@alaverve.com. Our team will be happy to assist you.